Episodes
Monday Dec 21, 2020
Leadership Reflections On 2020 - Part 1
Monday Dec 21, 2020
Monday Dec 21, 2020
Leadership Reflections On 2020 - Part 1
In this 38-minute podcast, our Managing Editor Emma Carroll speaks to Dr William Lo, Chair of Captcha Media (plus a Criticaleye Board Mentor), Catriona Schmolke, former SVP Operational Centres of Excellence, Jacobs, and Charlie Wagstaff, Managing Director, Criticaleye about the business challenges of 2020. After a year of not often getting what you want, but appreciating what you have, our leaders cover:
- How leaders have both captured and acted upon the lessons of the year
- Shared experiences of the early days of COVID-19
- The increased importance of employee wellness in 2020, and how employers took on the role as trusted reference points for their teams
- Responses from different regions - the opportunities arising in Asia as case numbers have fallen
- The challenges for leaders of balancing honesty with positivity, and the role of purpose in 2020
- How have we stayed close to and understood our customers in the last 12-months
Version: 20241125
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